DiamondBack Airboats

Thank you for taking the time to speak with me today. It is very refreshing to speak with a genuinely nice person. It is hard to find anyone these days who cares about anything they do and is willing to take the time to answer questions, give advice, and be pleasant.

Even if didn't know you make the best airboats just from speaking with you, I'd buy one from you anyway. As I told you when I spoke with you on the phone, I'm not sure when I'll be able to purchase one of your boats. I want to have a specific model and options decided on so when I have the money I don't have to waste any time looking around.

After speaking with you, I have no doubts that I will purchase my airboat or airboats from Diamondback Airboats.

Just wanted to say thanks for yourself ,Bobby and your team of dedicated employees that went above and beyond to provide top notch customer service, while placing major emphasis on Quality and Craftsmanship. I enjoyed seeing your team taking pride in their tasks at hand.

Just wanted to say “Thanks again” for the wonderful job you did on our new boat. WE are enjoying it very much and wished summer would last a while longer. If ever a future customer needs a reference please feel free to give them our number. The craftsmanship on your boat is unbelievable! Everybody on the river loves it.

Many Thanks for the prompt, courteous oil cooler replacement yesterday. The Ducks that I will hunt in the morning DO NOT thank you!!!!

You, your family, and staff have always done good, timely, honestly priced work for your customers and deserve continued success.

I just wanted to drop a little note to say "Thank You" and to let you know how much we love the boat!!!! We were out on it a couple of weeks ago & my first outing on it I could tell a major difference between our old boat and the new one. Tyson is really pleased as well w/ the performance of it all !!!! We had a lot of people checking out the new hull and cage design this weekend over in Kissimmee and saying how nice it looked.

Thank You again and tell Bobby how much we love it!!!! You guys do amazing work!!!!

BTW. The airboat is running great. No problems at all. The performance boost after the prop changes is very obvious. Please let bobby know I appreciate his help with the technical advice.

In December of 2004 I took delivery of my 18’ X 8’ tour boat. At the time of delivery, I like most new boat owners was very happy and excited to receive by boat. When I was shopping for an airboat company to build my boat, I shop apples for apples on everything through out the state. Your price was competitive, your boat looked great, but there was a filling of genuine customer appreciation. Before and after making my decision to buy a Diamondback Airboat I was treated very well. Over four years later I’m still treated the same as the day before I bought my boat. When I have a problem or need service everyone is very attentive and willing to help. Because of the boats quality and Diamondbacks quick service I have less than five working days lost due to break downs in my first four years. This would not have been possible without the promise and follow through of quick service when needed. Before I bought my boat you said you would get the tour boats in and out as soon as possible depending on backlog. Any company can say it, Diamondback delivered. The honest commitment to customer serves and product quality is hands down the best I’ve seen in the business. Keep up the great job, your business makes my business better.

It looks great but unfortunately we haven’t had time to take it to the river yet. We had flash flooding here in Montgomery last Thursday and we lost some vehicles and had some building damage so it’s been a little crazy here. We are moving into the paint booth Monday and will apply the graphics and as soon as we put it in the water I’ll try and send you some photos with our officers. Thanks for all your hard work in helping us move forward with this project and get the grant money spent and in the field under such short notice. Although we’ve yet to use the boat, I would recommend Diamondback Airboat’s customer service to anyone in emergency services. You have been great to work with.

Lt. Ryan B. Bennett

Alabama Marine Police HQ Montgomery

I wanted to send you a note to say how pleased we are with our SECOND Diamondback Airboat! The boat is perfect! I cannot say enough of how accommodating and informative you and the staff at DB were before, during and after the sale. I appreciate all the extra effort your staff went through to meet our tight delivery schedule. The driver certification training course provided by Diamondback is something I would recommend to everyone of your customers. Without hesitation I would recommend Diamondback to anyone looking to purchase an airboat. Should any one of your customers/prospects want to visit Bemus Point NY to look or ride on ours, they are welcome to call me.

I have owned or been around Airboats since 1997. I owned an Airboat built by another Florida manufacture until December of 2008. An unfortunate accident led to my needing to purchase a new Airboat. I called and requested quotes from several manufactures’ in Florida as well as other states. Being a past Airboat owner I had an idea of what I was looking for in a new boat. I was able to specify exactly what I wanted therefore; it was very easy for all of the quotes to be compared for price. Without a doubt the best overall quote came from Diamondback Airboats. There were other manufactures’ that told me that they were the only ones doing certain things in the Airboat industry. Diamondback not only does or can build what every other manufacture claimed, much of it was standard and at no extra cost to me. Living in the Midwest and Diamondback being in Florida was somewhat of a concern for me. I would not be able to drive there on a regular basis to see the progress of the boat being built. This was not a problem at all as it turned out. Their staff was able to send me photos almost daily as the boat was being built allowing me to see complete details. This allowed me to make any changes I wanted before the boat being delivered and me not being happy. I was quite surprised to say the least when I picked up the new boat. Not only was it just like I had ordered, Bobby and Fran the owners of Diamondback welcomed us as if they had known us forever. Their facility had state of the art equipment and they were working on future expansion and developing new business. This was what you would expect from the world class leader in the Airboat industry. I was very impressed with Diamondback and I hadn’t even driven the boat yet. Well, the boat is even better than I expected. The new hull design for 2009 is incredible. This boat handles like no other I have ever been in. It turns and drives so easy I was able to go places I would never have dreamed of before. Bobby has hit the mark with this new design and it will be the top performer for years to come. If you want the best is class step up to DIAMONDBACK!!!!

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